At Zmax Interior, we are committed to delivering high-quality interior design services and complete client satisfaction. However, due to the nature of customized design and project-based work, our refund policy is outlined as follows:

1. Consultation & Design Fees

• Fees paid for initial consultations, site visits, or design concepts are non-refundable, as they cover time, planning, and creative effort invested by our team.

2. Project Cancellations

• If a project is canceled before execution or procurement has begun, a partial refund may be considered after deducting costs for any completed design work, administrative expenses, and man-hours.

• If cancellation occurs after procurement or on-site execution has started, no refunds will be issued for materials ordered, labor booked, or services already rendered.

3. Material & Product Refunds

• Materials, furniture, or products once ordered or customized are non-refundable, unless there is a manufacturing defect or damage confirmed upon delivery.

• In case of defects, Zmax Interior will facilitate repair or replacement as per the manufacturer’s warranty policy.

4. Advance Payments

• Any advance payments made for retaining our services are non-refundable, but may be adjusted against future services if mutually agreed upon in writing.

5. Timeline of Refund (If Applicable)

• Approved refunds (in applicable scenarios) will be processed within 7–14 business days to the original mode of payment, after necessary verifications and approvals.

6. Contact for Refund Queries

For any questions or refund-related concerns, please reach out to us:

📞 Phone: +91 9847884422
📧 Email: info@zmaxinterior.com